My contact details

Name: Gaelle Jolly
Address: PO Box 934, Oxford, OX4 9PX
Email: hello@inkysquare.com

The type of personal information I collect

I currently collect and process the following information:

  • personal identifiers, contacts and characteristics (for example, name and contact details)

  • website use data

How I get the personal information and why I have it

Most of the personal information I process is provided to me directly by you for one of the following reasons:

  • to subscribe to my newsletter

  • to place an order on my website

  • to enrol on my online course via Thinkific

I also receive personal information indirectly, from the following sources in the following scenarios:

  • website use data collected when you visit my site (see also cookie policy)

I use the information that you have given me in order to:

  • send you my newsletter

  • fulfil orders

  • enable and monitor the use of my website

I may share information with Royal Mail or other delivery companies in order to despatch orders to you.

Under the General Data Protection Regulation (GDPR), the lawful bases I rely on for processing this information are:

  1. Your consent – you are able to remove your consent at any time by contacting hello@inkysquare.com

  2. We have a contractual obligation.

How I store your personal information

Your information is securely stored.

  • If you sign up for my newsletter, your personal information is stored on my secure Squarespace account.

  • If you purchase a product from me on this website, your personal information is stored on my secure Squarespace and Royal Mail accounts.

  • If you enrol on my course on Thinkific, your personal information is stored on my secure Thinkific account.

I keep your personal information only for as long as necessary to provide my services.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask me for copies of your personal information.

  • Your right to rectification - You have the right to ask me to rectify personal information you think is inaccurate. You also have the right to ask me to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask me to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask me to restrict the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that I transfer the personal information you gave me to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, I have one month to respond to you.

Please contact me at hello@inkysquare.com if you wish to make a request.

How to complain

If you have any concerns about my use of your personal information, you can make a complaint to me at hello@inkysquare.com

You can also complain to the ICO if you are unhappy with how I have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website

Additional information

Website use data

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • information about your browser, network and device

  • webpages you visited prior to coming to this website

  • webpages you view while on this website

  • your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.

This website also collects personal data to power my site analytics, including:

  • information about your browser, network, and device

  • webpages you visited prior to coming to this website

  • your IP address

This information may also include details about your use of this website, including:

  • clicks

  • internal links

  • pages visited

  • scrolling

  • searches

  • timestamps

I share this information with Squarespace, my website analytics provider, to learn about site traffic and activity.

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

  • information about your browser, network, or device

  • your IP address

Customer data

When you buy something on this website, I collect personal information from you to fulfil the order. I may collect information like your:

  • billing and shipping address

  • details relating to your purchase

  • email address

  • name

  • phone number

I share this information with Squarespace, my online store hosting provider, so that they can provide website services to me. Your shipping address is also shared with my delivery provider, Royal Mail.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Emails

I may email you with messages about your order. For example, I may email you to tell you that:

  • you’ve made a purchase

  • your order has shipped

It’s not possible to unsubscribe from these messages.

I share your contact information with Squarespace, my website hosting provider, so they can send these emails to you on my behalf.

Online courses

My course and associated webpages are hosted by Thinkific Labs Inc. (“Thinkific”). They provide me with the online course creation platform that allows me to sell my product/services to you. Your data is stored through Thinkific’s data storage, databases and the general Thinkific application. They store your data on a secure server behind a firewall.

Payment

If you make a purchase on my Thinkific site, this is done via a third party payment processor such as Stripe or Paypal. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by my site and related courses and its service providers.

For more insight, you may also want to read Thinkific’s Privacy statement or Terms of service.