I am taking a short break. Orders placed after Wednesday 30 October will be processed from Monday 11 November.

Delivery

Made to order (personalised) items are normally despatched within a week, and ready-to-ship items within two days.

All items are shipped using a tracked service with Royal Mail: Second Class or First Class Signed For for addresses in the UK (selected at checkout) and International Tracked for international orders.

Shipping costs are calculated at checkout based on weight. They start at £2.80 for the UK, and £8.40 for international destinations.

International orders

Your order may be subject to customs charges and taxes. This includes EU VAT if you are ordering from the European Union. You are responsible for paying any of these costs at delivery. Please make sure that you check the rules and charges in your own country before placing your order. I am not responsible for any delays due to customs.

I accept online orders from Europe, the USA, Canada, Australia and New Zealand. If you wish to order for delivery to another country please email me at hello@inkysquare.com for a quote.

Returns

I do not accept returns of customised items unless faulty.

If you have any questions about my products or need advice about colour choices, please contact me before placing your order so we can make sure you are happy with your choice. For large orders I am happy to provide paper samples free of charge.

Original shipping costs will not be refunded in the event of a return. This also applies to any returns due to a delivery being declined.

If you wish to return an item please email me at hello@inkysquare.com as early as possible.